Brand + Strategy
ARSF RoadSet
Client
ARSF
What
- Naming + brand identity design
- Creative direction
- Character development + illustration
- Experience design + development
- Script + storyboarding
- Animation
- UX design + UI design
- User testing
- Landing page design + development
Despite the millions spent on road safety awareness programs aimed at young people, the message just hasn’t been getting through. Road trauma is still the leading cause of death among young Aussie teens. So, when ARSF were awarded Government funding to develop a digital learning tool for Year 9 students, they knew it was time for a rethink. Our challenge was to help them define the ‘how’ - and transform their topline vision into an engaging learning experience that could change behaviour and save lives.
01.
The Solution
We started with one simple but powerful insight: teens learn differently to adults. Not only are their brains’ frontal cortex (the bit that controls reasoning) less developed, their brain chemistry is heavily wired towards the positive. It’s why they’re so sensitive to the dopamine hit they get from feelings of reward and pleasure. So, we designed an experience that embraced these characteristics, instead of overlooking them.
Experience design - Development
Animation - UX & UI
02.
Experience design
We used design sprints to identify the principles that would shape our approach, then tested them with users to validate our thinking. From the outset, we knew that Roadset had to be immersive, easy to digest and, above all, fun. So we steered clear of preaching and scaremongering in favour of a narrative-driven approach, a conversational, non-authoritative tone of voice and relatable characters who felt more like peers.
03.
Character design, scripting + animation
Our user testing group helped us to evolve and stress-test our cast of characters. Then, our crack team of scriptwriters, illustrators and animators got to work, building out comic scenarios and an appealing world for them to inhabit.
04.
Tone of voice
To bring our scripts to life, we needed a narrator who could really nail our tone of voice. So, we borrowed the voice talents of stand up comic and ex-Triple J host Gen Fricker, who brought her brand of irreverent humour to the role.
Experience design -
05.
Gamified learning interactions
We used design sprints to identify the principles that would shape our approach, then tested them with users to validate our thinking. From the outset, we knew that Roadset had to be immersive, easy to digest and, above all, fun. So we steered clear of preaching and scaremongering in favour of a narrative-driven approach, a conversational, non-authoritative tone of voice and relatable characters who felt more like peers. Our user testing group helped us to evolve our cast of characters and build an appealing, humorous animated world for them to inhabit.
06.
Technology
Leveraging AWS infrastructure and scalability, we built Roadset as a PWA (Progressive Web Application). This gave us all the benefits of a native app without encountering the download and app store barriers to engagement.
Through a combination of user research & insights, carefully-considered strategy, creative thinking and meticulous planning and attention-to-detail, T+P helped us shape our initial vision into a polished finished product that is just as groundbreaking and innovative as we had hoped it would be. The team’s hands-on approach and enthusiasm for the project also made them a real pleasure to work with.
07.
The results
In the first six months alone, 600 secondary schools and 12,000 students signed up to Roadset. The pilot scheme is now being rolled out nationwide, with both teachers and students heaping praise on the program for its innovative approach. A funding application to expand the concept for other age groups is now in progress.
Engagement
40%of Australia’s secondary schoolsAcquisitions
25,000students and countingUsability
4.5/5average user ratingEffectiveness
30% ↑in user road safety skills
Project awards.
BADC Awards
Gold
Web Service / Web App
2021
BADC Awards
Gold
Apps
2021
BADC Awards
Gold
Digital Craft: UI Design
2021
BADC Awards
Gold
Digital Craft: UX Design
2021
BADC Awards
Silver
Digital Craft: Animation/Motion
2021
BADC Awards
Silver
Animation
2021
Australian Good Design Awards
Best in Class
Digital Design: Apps & Software
2021